All retailers carrying Sandra Smith™ products are required to include the Sandra Smith™ name in the product title or in the product description. You may only sell at approved locations. Accounts with online presence may not utilize national/global selling platforms, including but not limited to Amazon.com, Ebay.com, ETSY, JET, Shoptique, etc. Failure to comply will result in your retailer account being revoked.
All Sandra Smith™ products being sold online must state: “by Sandra Smith™".
ORDERING & Payment
Log in to your account and shop online at the wholesale rate, or submit order line sheet via email. Please be mindful of our minimum quantity requirements when ordering. Payments are required prior to shipping, either through Stripe credit card processing, PayPal, or check. Net 30 terms are not offered at this time. Returned checks subject to $25 fee. Orders paid by check will only ship once check is cleared.
We strive to get orders out as fast as we can. Please keep in mind that all our items are handmade in our studio! The average wholesale order processing time is up to 5-7 business days from order date. This does not include the shipping and delivery time of 2-5 business days. Please allow extra time for international orders. Feel free to contact us for specific lead times. All domestic orders ship via USPS Priority Mail and international orders ship via USPS First Class International. First order is shipped for free!
DISPLAY & PACKAGING
Wholesale orders are packaged in as few boxes as possible. All items are retail ready and will include hang tags.
All Sandra Smith™ products must be sold with their original packaging. Failure to comply it may end up in account termination. If you have any questions regarding the way our items are packaged or need display ideas, feel free to email us at firstname.lastname@example.org.
RETURNS, EXCHANGES & CANCELLATIONS
We ask that all changes to your order be submitted by email to email@example.com within 48 hours of placing the order. Any returns to your order or cancellations not reported within 48 hours may not be honored as production prep may have already begun. Being that all of our products are handmade to order, we do not accept returns.
PRODUCT IMAGES & USAGE
Only approved retailers and affiliates are permitted to use Sandra Smith™ copyrighted product photography to market Sandra Smith™ products. Failure to obtain permissions will result in intellectual property & copyright infringement. The photography rights provided to us only extends to the marketing of our products and for the Sandra Smith™ site. Also, all Sandra Smith™ products being sold online must state: “created by Sandra Smith”.
Is there a feature in your future? We would love to know if you plan on seeking national or online press for your store using Sandra Smith™ products. Please credit “by Sandra Smith™” for the items used and inform us of all details (media outlet, date, etc) through firstname.lastname@example.org.
Questions? The best way to reach us is through email: email@example.com.