Creation Time & Shipping
Every item is measured, cut, and sewn one at a time. We follow a queue and create products according to when the order was placed.
For all orders, please allow 5-7 business days for production (7-10 business days for larger orders).
Your order is automatically added to the creation queue as soon as it comes in. Please make sure your customizing selections, size and shipping address are correct before you purchase. Any errors or missing information will result in a delay of your order processing.
Once your order has shipped, you will receive a confirmation email with your tracking number. For international orders, tracking information will be forwarded where applicable.
SHIPPING TIME RANGES FROM 2-5 BUSINESS DAYS F5OR U.S. ORDERS, AND ONE TO THREE WEEKS FOR INTERNATIONAL ORDERS.
If you are in a hurry to receive your order, please purchase add our Express Production option to cart along with your desired products.
Regarding customs/pickup fees: When you order merchandise from another country, you are required to pay customs to bring that item into the country. It is your country’s sales tax. We are not permitted to declare your item as a gift because it is illegal and a federal offense in the United States.